IMPORTANT! If you have problems with your email account (e.g. cannot log in, emails got lost, etc.) or if you have questions how to configure your Outlook or mobile phone to get email, this isn't the right place to ask. Roundcube is not a service but free software which somebody installed for you.
Please contact your internet hosting provider or IT responsible instead. If you don't know who this might be, please review your bills and find out who you're paying for email and webhosting services.
For issues concerning the software itself, there are several ways to get help on questions about Roundcube, its installation, configuration and ongoing development. Please choose from the following:
To get additional information on how to set up Roundcube and to find out what all those config parameters are good for, our Wiki will help.
Get help at our web-based message board. Different topics like Issues and Bugs, Feature Requests as well as general discussions about the project can be found here: roundcubeforum.net
Please also check our bug tracker for already reported and discussed bugs and feature requests.
If you have general questions, comments, or suggestions please send them to our mailing lists. The following mailing lists are available for this project:
All topics related to the installation, use and administration of Roundcube Webmail.
Read-only list with announcements like new versions, security bugs and more. Moderated by the project administrator.
Discussion of the ongoing development and next steps. Please don't post bug reports here but file an issue at our bug tracker instead.
In order to post to the lists you need to subscribe first.
All messages can be found in the archive at lists.roundcube.net.
There is a Roundcube chatroom registered at freenode: #roundcube on irc.freenode.net. Some of the developers and experienced users provide helpful support there. Feel free to join us, be it to ask a question or to just hang out.
If you need bugs fixed in Roundcube or want new features developed and maintained upstream, please contact them.
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